Why we're here

We know how it is… 

The healthcare sector is stretched, and Australia doesn’t have anywhere near enough people to fill all the jobs. Patient/residents-to-staff ratios are presenting a risk to them and your facility.

Current staff are struggling, calling you constantly to complain either about the lack of staff, or about the terrible temps your recruiters just sent them…

And you’re getting an earful from your boss, even though none of this is your fault…

You just want to be able to pick up the phone to a recruiter that can find you what you really need to make the wheels keep turning.

But aren’t all recruiters the same? Big promises, lots of nodding heads, keep throwing the word ‘trust’ around and it all seems too good to be true?

We know all too well what damage bad recruitment agencies can do to facilities, the rascals. It can be purely transactional for them, focused on numbers and not getting to know your needs or the needs of your residents and patients….

You need an agency that just does things right, that puts customer service at the forefront and can actually deliver on the basics well. And others can back up their promises. They’re not scared of feedback, and even better, they thrive off feedback (both the good and bad kind), and never shy away from it. They love to prove their value by their actions, not just their words.

This is why we came on the scene. 

Who we are 

Meet E4 Recruitment. We’re healthcare staffing specialists who do the job right.

We’ve been delivering qualified, competent and committed healthcare staff on demand to facilities like yours since 2012.

E4 was co-founded by Edward Freeman and Josh Hill. They came from a recruitment background, and couldn’t believe how other agencies were operating, and the knock-on impact this had on healthcare and aged care facilities.

Their drive was to build real relationships. With the firm belief that each recruiter should be picking up the phone to have 12, 15, 20 meaningful conversations with healthcare professionals, every single day. To break the recruiter mentality stereotype of just getting deals done and that facilities were just a number. This wasn’t acceptable to them.

And they were committed to never, ever cutting corners. 

You deserve the basics done right 

You need a recruitment partner who’s a specialist and knows the sector inside and out…

Who’ll keep you up-to-speed throughout the process. That aren’t going to throw you a million resumes to sift through or send just anyone off the street to fill a shift. That shortlist only suitable candidates, because we’re meant to actually save you time and make life easier for you at the end of the day.

And won’t go dark on you the moment they’ve taken your money.

Oh, and you like to work with. That you know are human, have a sense of humour, and get you results.

Did we mention that compliance is huge for us? Our checks are thorough, and our whole compliance team do an undoubtedly great job at clearing only experienced quality staff.

We would much rather do things “right” than “easy”.

But how can you be sure? 

Feedback is vital to us 

When you plan on booking a restaurant, taking a peek at their Google Reviews gives you comfort that you won’t end up with a dodgy tummy for the next few days…

And like that Thai restaurant you’re looking at dining at, our Google Reviews matter too.

So don’t just take our word for it, our clients and candidates have been leaving honest reviews of their experiences.

Feedback is huge for us. It’s actual evidence we’re delivering on what we’re saying we’re going to do. It helps ensure that everyone that deals with us is happy and enjoys partnering with us.

It’s about continuous improvement. And we’re not afraid to shy away from tough conversations.

But isn’t that spiel that every recruiter says? Well, we’re proactively getting feedback by…

• Sending out surveys and feedback forms, not just when someone's being placed but at every stage of the process. From compliance stage, to interview, to someone's first day and ongoing…
• Always actively encouraging feedback - our team are constantly asking this during phone conversations
• Google Reviews and testimonials
• Focus groups with candidates, agency nurses and clients.

But that seems just the norm, doesn’t it? It’s absolutely the basics you should be receiving from a recruiter, but it takes time and effort that a lot aren’t willing to put in. Our difference is feedback matters, and its our core focus.

If you’re not happy with who’s been placed on your team or if you run into any sticky issues with staff we find for you, every incident is escalated to our Senior Leadership team. Our Senior Leadership team is made up of our Co-Founders and Division Leaders, who will be immediately placed on urgent support duty. This means they’ll be briefed urgently and will be straight on a call to you to find a solution.

There’s complete comfort for you in knowing that even if compliance and onboarding checks shows no issues with a new starter, if problems surface later on down the line, you won’t be left to deal with this on your own and feel abandoned by an agency.

Our feedback has shown to us that having Senior Leadership support for the long haul, alongside your Recruitment Consultant, offers peace of mind that can be a saving grace when your day-to-day jobs are so stressful.  

Is E4 really worth partnering with?